Workplace
Programs
Customization & Sample
Programs
Tailored
Training
We take pride in customizing our
programs to meet your needs.
Programs can be tailored to your industry, budget, schedule, disability
awareness focus, and specific goals.
There is one important constant: Disability awareness education is most effective when it is consistent
over time.
For that reason we generally recommend that each client offer at
least five modules to employees. The content will be new each time,
but the overall message will be reinforced, doing the most to create
lasting difference and ensure effectiveness for your organization.
General
Disability Awareness Program
An alternative for employers for whom a series of workshops is not
feasible is the General Disability Awareness program. This 90-minute
program follows the same 3-part format as the individual modules,
with content related to several types of disabilities.
We invite you to review our sample programs, and to contact us to
learn more about how we can customize a program for your organization.
Sample
Programs
Our sample programs show how workshops might be configured for three
different organizations.
#1. The Restaurant
A local restaurant wants to help its staff provide excellent and respectful service to diners with disabilities.
Industry: Hospitality/Retail
Focus: Improve customer service
Detail: Hosts and waitstaff need to know how best to seat, communicate with, and serve customers with physical disabilities or sensory impairments. They also need to know how their menu items might affect customers with medical conditions.
Suggested Modules:
- Physical Disabilities
- Blindness and Visual Impairment
- Deafness and Hard of Hearing
- Life-Threatening Allergies
- Chronic Medical Conditions of Asthma, Diabetes and Epilepsy
Suggested Scheduling:
One module per month for 5 months. Series may be repeated every 2-3 years based on expansion and employee turnover.
#2. The Investment Firm
A financial services firm wants to increase teamwork, productivity, and employee retention.
Industry: Corporate/Financial Services
Focus: Create an inclusive work environment
Detail: Human Resources and Sales departments want strategies for managing staff with different learning and communication abilities.
Suggested Modules:
- Learning Disabilities
- Developmental Disabilities
- Deafness and Hard of Hearing
- Blindness and Visual Impairment
- Mental Health Conditions
- Physical Disabilities
Suggested Scheduling:
1-2 modules each quarter for Sales team, with no modules scheduled during the firm’s busy spring quarter.
2 modules per day for 3 consecutive days during the Human Resources department’s annual one-week retreat.
#3. Non-Profit Agency/Diversity Awareness Day
A non-profit community service agency wants to enhance its existing Diversity Awareness Day.
Industry: Non-Profit/Human Services
Focus: Introduce disability awareness within an existing program
Detail: Agency employees are invited to attend an annual Diversity Awareness Day. The 8-hour event has always highlighted multiculturalism and age and gender awareness; this year it is expanding to include disability awareness.
Suggested Modules:
- General Disability Awareness
Suggested Scheduling:
One 90-minute workshop. May be offered more than once during the day to allow a maximum number of employees to participate.
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